Privacy Policy

Last Updated: 29th January 2025

At Mukhtalif, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information to ensure a safe and transparent experience when you shop with us.

1. Introduction

We collect certain personal information to provide you with a seamless shopping experience, process your orders, and improve our services. This data is essential for fulfilling our business operations, such as delivering products, managing customer interactions, and personalizing your experience.

2. Data Collection

We collect the following types of information:

Information You Provide Directly:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (securely processed by third-party providers)

Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device details
  • Browsing behavior (e.g., pages viewed, time spent, and purchase history)

Information from Third Parties:

  • Social media or linked account information (e.g., if you sign in via Google or Facebook).

This information helps us process orders, personalize your experience, and improve our website’s functionality.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather data for analytics and marketing. These technologies allow us to:

  • Recognize your preferences and shopping cart contents
  • Analyze site traffic and improve usability
  • Deliver relevant advertisements and promotional offers

You can control cookie preferences through your browser settings or opt out of certain cookies via third-party tools.

4. Data Sharing

We do not sell your personal data. However, we may share it with trusted third parties to support our business operations, such as:

  • Service Providers: Payment processors, shipping partners, and email marketing platforms
  • Advertising Partners: For targeted marketing campaigns
  • Legal Authorities: If required to comply with legal obligations or protect our rights

All third parties are obligated to handle your data securely and only for the specified purposes.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, use, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Firewalls and regular security monitoring
  • Restricted access to personal data by authorized personnel only

While we strive to protect your information, no online system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements

Once the retention period expires, your data is securely deleted or anonymized.

7. User Rights

Depending on your location, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Update or correct inaccuracies in your data
  • Deletion: Request deletion of your personal data
  • Objection: Object to specific data processing activities
  • Data Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications or disable cookies

To exercise your rights, contact us at shop.mukhtalif@gmail.com. We will respond promptly in accordance with applicable laws.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

Email: shop.mukhtalif@gmail.com
Phone: +918291694210
Address: A-601, Bldg No – 2, Subash nagar, mmrda colony nahur, Bhandup West, Mumbai, maharashtra – 400078

Thank you for trusting Mukhtalif with your personal information. We are dedicated to providing a secure and enjoyable shopping experience.